Liberty Technology switches from Cisco Secure Endpoint (formerly AMP) to Acronis EDR | Acronis Resource Center
Fragmented tools slow down response time and increase risk. This customer story shows how Liberty Technology replaced Cisco Secure Endpoint with Acronis EDR to unify threat detection and remediation in one platform. The result? Drastically reduced time to resolve tickets and fewer techs required per incident. Read the story to see how integrated cybersecurity pays off. Contact Synnex Corp. to discuss Acronis for your team.
Why did Liberty Technology switch to Acronis EDR?
Liberty Technology switched to Acronis EDR primarily due to challenges with Cisco Secure Endpoint, including a steep learning curve, inadequate product support, and the inability to fully remediate threats. They needed a solution that provided comprehensive endpoint protection, was easy to use, and integrated well with their existing tools. Acronis EDR met these requirements, allowing them to improve efficiency and reduce their daily ticket load by 50%.
What benefits did Acronis EDR provide to Liberty Technology?
Acronis EDR has enabled Liberty Technology to perform fast and efficient remediation for their clients, ensuring that cyberthreats are thoroughly eradicated. The solution has cut their daily ticket load in half, allowing engineers to spend less time on repeat issues and more time on proactive security measures. Additionally, Acronis' integrated cybersecurity and backup features helped consolidate their vendor management, saving time and resources.
How does Acronis EDR enhance incident response?
Acronis EDR enhances incident response by providing clear insights into how cyber events occur within the cyber kill chain, allowing engineers to make informed security decisions quickly. This clarity reduces the need for multiple technicians to investigate the same issue, streamlining the remediation process. As a result, Liberty Technology's engineers can address threats more effectively and efficiently.

Liberty Technology switches from Cisco Secure Endpoint (formerly AMP) to Acronis EDR | Acronis Resource Center
published by Synnex Corp.
SYNNEX brings the most relevant technology solutions to the IT and consumer electronics markets to help our partners sustainably grow their business. We distribute more than 30,000 technology products from more than 400 of the world’s leading and emerging manufacturers, and provide complete solutions to more than 20,000 resellers and retail customers in the U.S., Canada, and Japan. As part of our value-added services, SYNNEX provides a variety of professional and marketing services, including demand generation; education and training; pre- and post-sales support; end-user enablement; server assessment; design and integration; product lifecycle support; contract design and assembly; and IT resource planning. In addition, SYNNEX provides a wide range of financial options to ensure that our partners always have the means to close deals.
Our Westcon-Comstor Americas business operates in North and Latin America and focuses in security, collaboration, networking, and data center. Our expert technical knowledge and industry-leading partner programs are designed to keep our partners at the forefront of their markets to drive business and growth. Westcon-Comstor Americas goes to market under the Westcon and Comstor brands.